About Products
Do Vitastrong products really work?
Our supplements are formulated by expert biologists and nutritionists, clinically tested to ensure concrete and lasting results.
Our customers' satisfaction is our best advertisement: on Trustpilot, Vitastrong has a rating of 4.9 stars.
If that weren't enough, we are so confident in the effectiveness of our products that we offer a 100% satisfaction guarantee: if you are not satisfied, you can request a return within 30 days and receive a full refund.
What kind of ingredients do you use?
For our products, we select only the highest-quality raw materials and rigorously control every stage of the production process to ensure maximum efficacy and safety.
All our products are registered with the Ministry of Health in Italy, France, Spain, and Germany and do not contain doping substances or harmful to health.
Moreover, from May 2023, all our products - which naturally do not contain gluten and lactose - are gluten and lactose-free (each batch is analyzed before commercialization), and all capsules are of plant origin.
I received a damaged or incorrect product, what should I do?
You can contact us by writing an email to info@vitastrong.it describing the problem and providing all the information we need to contact you. Our customer service will contact you as soon as possible.
Shipping
What countries do you ship to?
We currently ship throughout the UK using trusted express couriers.For European orders, please visit vitastrong.shop
How long will it take to receive my order?
Standard shipping normally takes 24-48 hours in UK.
Payments
How can I pay?
We accept payments via PayPal, debit, and credit cards. Encrypted payment with 256-bit SSL encryption, with 100% payment security.
How much does shipping cost?
£6.90 for orders below £30. Free shipping for orders of £30 or more, shipping is free.
Returns and Refunds
Can I return a product if I'm not satisfied?
We are confident it won't happen and that you'll fall in love with our products, but if they don't satisfy you, you have a 30-day satisfaction guarantee or money-back guarantee.
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).